A working supply relationship starts with clear responsibilities. Tell us your market, application and purchasing requirements so we can agree the right scope.
01
Start with the requirement
Provide the model, proposed application and technical questions. We will agree what documents and remote assistance are relevant.
02
Prepare a useful brief
Send the destination, application, required quantity, site information and equipment already selected. Include any relevant drawings or datasheets so the scope can be reviewed.
03
Agree the next step
We will discuss feasibility, equipment scope, relevant documents and commercial arrangements. Branding and customisation are agreed against the selected product and order.
Provide the model, proposed application and technical questions. We will agree what documents and remote assistance are relevant.
How should we prepare a brief for technical support?
Include destination, application, quantity and any equipment already considered for technical support. We review scope, interfaces and documents together. Installation is by your qualified local team; remote guidance can be agreed with our factory.